Your data
Privacy
Understand the information used to browse this website and contact Sharp Mind.
Who is responsible?
SHARP MIND SRL. For questions about your data: info@sharp-mind.be. Registered office address and legal details.
When you browse this website
You can browse this website without an account. It contains no advertising or embedded social media content. Audience measurement is optional and starts only with your consent.
OVHcloud, which hosts the website, and Cloudflare, which helps deliver and protect it, process technical information needed to provide the service. This may include an IP address, request date and time, the requested address and browser information. Operational logs and, depending on the protections applied, technical cookies may be used to operate and secure the service. This processing serves the legitimate interest in ensuring the availability and security of the website.
Your display preferences
Your manual language and theme choices are saved in your browser’s local storage for six months from your choice. These preferences are used only to restore your display settings on a later visit; they are not tracking identifiers. You can change them on the website or remove them through your browser settings.
Audience measurement, with your consent
Sharp Mind uses Google Analytics 4, provided by Google Ireland Limited, to understand website visits and use of its contact options. This processing is based on your consent. Until you accept, Google Analytics is not loaded and the website sends it no data. Refusing does not limit access to the website or contact form.
After you consent, measurement covers pages viewed, language, technical browser and device information, contact clicks and confirmation that a form submission was accepted. Cookie identifiers help distinguish visits: this data is pseudonymous, not fully anonymous. Your name, email address and form content are not sent to Analytics. Sharp Mind does not enable advertising features, Google Signals or visitor identification through a user account.
Google processes the IP address when collecting data. According to Google, for visits from the European Union, Switzerland or the United Kingdom, it is used to derive an approximate location and then discarded before measurement data is logged; the IP address itself is not retained in Analytics.
Cookies and remembering your choice
_ga- Distinguishes browsers for audience measurement.
_ga_4TY3RYQCFM- Maintains Analytics session state.
sm-analytics- Remembers your decision in local storage, without a tracking identifier.
The two Analytics cookies are set on sharp-mind.be after you consent, for a maximum of 180 days, without automatically extending their lifetime on each visit. Your decision to accept or refuse is remembered separately in your browser’s local storage for six months, solely to respect that choice.
You can change or withdraw your consent at any time using “Cookie settings” at the bottom of the page. Withdrawal stops audience measurement and removes this website’s Analytics cookies. It does not affect processing carried out before withdrawal.
How Google processes data from websites using its services · Google’s information about data collected in Europe
When you contact us
When you submit the form, your name, email address, selected language, enquiry subject and message are processed by Sharp Mind’s contact service on Cloudflare. Cloudflare forwards the message to Sharp Mind’s Microsoft 365 email service. The form does not retain a copy of the message content in application storage. You may also contact Sharp Mind directly by email.
Sharp Mind receives the information you choose to share through the form or by email. This data is used to answer your enquiry, prepare a possible engagement or provide the requested follow-up. Enquiries about a future service are processed to take pre-contractual steps at your request; other necessary correspondence is based on the legitimate interest in responding to the enquiry.
Checks limit automated or abusive submissions. They use the technical data needed to protect the service for as long as necessary for those checks, without retaining the content of your message for request counting. This processing is based on the legitimate interest in protecting the contact service.
Retention and recipients
Correspondence is retained while your enquiry is being handled and for the relevant follow-up. If a contractual relationship follows, the necessary documents are retained in accordance with the obligations and periods applicable to that relationship. Technical data from hosting, security and email services is retained according to those providers’ functions and settings.
In Analytics, retention of detailed event data and data linked to visitor identifiers is set to fourteen months, without restarting that period when new activity occurs. Aggregated statistical reports are not subject to this retention period.
Data is accessible to the people and service providers who need it for these purposes: OVHcloud for page hosting, Cloudflare for delivery, security and the contact form, Microsoft 365 for email and, if you consent, Google for audience measurement. Cloudflare, Microsoft and Google may process data outside the European Economic Area, including in the United States, under the safeguards set out in their data-processing terms. Google’s terms include standard contractual clauses where applicable.
OVHcloud data protection · Cloudflare privacy policy · Cloudflare data-processing terms · Microsoft privacy statement · Google data-processing terms applicable to Analytics
Your rights
Depending on your situation, you can request access to your data, correction, erasure, restriction of processing or portability, or object to its processing. Please send your request to info@sharp-mind.be.
You may also lodge a complaint with the Belgian Data Protection Authority.
Sharp Mind products
This page concerns sharp-mind.be. TinyFingers has its own features and privacy information, available at tinyfingers.net.